Shipping policy
Last updated: May 25, 2026
Thank you for shopping with ICEBORN CO! Here's everything you need to know about our shipping process.
Order Processing All orders are processed and shipped within 3 business days of purchase. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times After your order has been dispatched, please allow 1–2 weeks for delivery. Delivery times may vary depending on your location and carrier availability.
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.
Delays While we do our best to meet the timelines above, occasional delays may occur due to high order volumes, weather conditions, or carrier disruptions. We appreciate your patience!
Lost or Damaged Packages If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date and we'll make it right.
Contact Us 📧 icebornco@gmail.com